Hi. I’m trying to log into sync but I cannot get past the signin screen. I signed up on opencollective, and am trying to log in with my username (REDACTED) and email (REDACTED) The login on my browser when I click login in the app settings just gives me an error regarding requiring to be a sponsor, which I believe I am. Any help is appreciated, thanks!
Do you give 5 dollars or more?
Yes I did, through opencollective.
@Dimitri_Vlahakis Welcome to the community, and thank you for backing us! I’ve sent you a DM.
Please remember in the future: posting personal information like Sync usernames or email addresses isn’t allowed on the forum; not even if they’re your own. It could attract spammers or other malicious people, which we want to avoid.
I’ve got the same problem. I’ve contributed on Open Collective (5$/monthly) and even if I managed to connect in the past (always with great difficulty), now I can’t.
When I enter my login and validate, nothing happens. If I click again on “Sign in”, I get the error:
An error was encountered with the requested page.
And there is an image with the following text:
This closed beta is currently only available to our charitable Open Collective Sponsors.
I’m on Windows and I’m using Chrome.
I just tried with Edge, it doesn’t work either. I’m paying for a feature I can’t use.
Now it works. I don’t know what’s going on but this connection is really fickle.
Happy Christmas everyone.
Maybe network issue?
The in-app proxy setting should work for Logseq Sync in 0.8.14
Problem is back. I’m tired of it.
I’m having the same problem. I can’t log in. I can’t get a password reset code. Very frustrating. Where do we go for help?
Hello, I have the same problem.
I registered in the forum with “Google Login” a few days before, and later I changed the password in the forum.
Now I registered with OpenCollect using the same Gmail and donated $5/month.
But I can’t log in to the app, “Reset password” doesn’t do anything, no reset email…
What can I do?
Hi, i figuered it out…
I needed to re-register in the App with myy Gmail-Address,
instead to login with the Account from the Forum.
Sync works fine 