Sync trouble, again :( Windows 11 <-> Android 0.10.15

Questions & Help
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Hi – Wondering if anyone’s been having difficulty with Sync lately? Just got a new phone (downgraded to a Moto 5 2025 :downcast_face_with_sweat:), & Sync crashes the Android app (0.10.15) every.single.time. (Everything worked smoothly on my old Pixel 6.)

I tried the usual amateur troubleshooting – cleared app data & cache; uninstalled/reinstalled the app; factory-reset phone, but nothing’s working. Also did my best to ensure that my filenames are within logseq specs, to no avail.

I’ve emailed support@logseq.com without a response … so maybe that address is no longer active?

I’d be grateful for any ideas, brainstorming, or advice!

~Anne

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Bless you. Sync is a nightmare. My Pixel 8 Pro won’t accept the password from the remote graph. Thus, no sync. Sync and Android don’t seem to get along. I don’t know what to say, except I hope someone smarter than me is looking into it. For both our sakes. Sync is not much good to me unless I can sync with my phone.

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